Terms of Order
Updated: 23 November 2012
Splash Print is registered in Victoria, and every sale shall be
deemed to be performed in the state of Victoria.
Making a contract with us
When making a transaction with Splash Print, we ask that you
agree to register, or order using your correct name, address and
any other requested details.
You may be asked to enter credit,
debit or charge card details. You must ensure that (a) you are
fully entitled to use that card at the time when you provide
those details to Splash Print, and when you use the card, and
b) the card has available funds to cover all charges incurred
on it in the course of buying from us. If any of the
information you enter becomes incorrect or is superseded, then
please notify us with the corrected information immediately.
In any event, to register for Splash Print services, you must
legally be able to enter into contracts for goods and services
that you may buy here. Generally, this means that you must be
at least 18 years old.
All orders with Splash Print are
subject to these terms of order. You may order online
via our website, by email, in person, over the phone, by mail
or other means.
Approval to Print
If we provide you with a
proof, your approval of this proof is our authorisation to
proceed with printing. Any alterations after this time
are your responsibility.
Colour on a electronic proof will be different
to the final printed product. Printed colours may vary from day
to day, press to press, stock to stock and back to front,
varnishes and laminates may also affect colour output.
GST and Currency
All prices shown on our website include GST. All
prices are shown in Australian dollars.
For orders exported out of
Australia, the customer is responsible for any import duties,
taxes or other charges in the country of delivery.
Splash Print wants all its customers to be totally satisfied
with their goods. Your printing is guaranteed to be free of
any manufacturer’s defects. If such defects exist or goods
have been damaged in transit you must notify Splash Print in
writing or by email within 7 working days of receiving your
We will then notify you of our
returns procedure. If the customer fails to notify
Splash Print within 7 working days of delivery, Splash Print
does not accept responsibility for the goods being defective
or damaged. We are unable to refund delivery costs.
Once the item is
returned to us, we reserve the right to either replace or
refund the item.
Splash Print will endeavour to dispatch the majority of
orders to you within 7 working days of approval of your
order. Larger or more complex orders, including those with
multiple finishing stages will take longer. Every
effort will be made to deliver on time, but any delivery day
specified is a best estimate and no liability is accepted
for any loss arising from delay or error in the delivery of
If we provide you with a
estimated production time, it is a estimate only, and the
actual production time may vary.
We are not responsible
for any delay caused by a delivery company.
Descriptions of goods and services included in the Splash
Print site are accurate to the best of our knowledge. We do
our best to correct errors or omissions as soon as we are
aware of them. However, you should know that the colours and
appearance of images, mounts and frames may vary from the
way they appear on the screen.
Please be aware that we will not be liable to you or any
third party for any indirect or loss or damage, or for any
loss of data, profit, revenue, business or management time,
You also agree that the liability of Splash Print under this
agreement (whether arising in negligence or otherwise), will
not under any circumstances exceed the sums paid or payable
This does not affect your statutory rights as a
In the event of consequential loss, Splash Print can
only be responsible for the cost of your order.
You agree to pay all monies due to
Splash Print within the agreed credit terms. You agree
that all costs to recover funds are borne by you the
Changes to this Agreement
Splash Print reserves the right to change the terms of this
agreement from time to time, and post a new version on our
website. The new version will take effect from the day of
posting on the site. Price and availability information are
also subject to change without notice.
In the event that any term of this agreement is held to be
unenforceable or invalid by judicial decree or decision, the
remainder of this agreement shall remain valid and
In order for Splash Print to maintain the
quality of service that you have come to expect, we will be
required to collect and maintain relevant information about our
Splash Print does not provide information about you, except as set
We may provide the information collected as stated herein to our
business partners and suppliers, in order to assist us in supplying
or manufacturing your order, or growing our business.
We will provide the information collected in the event we are
required to provide such information by a court, administrative or
governmental order or subpoena or other legal process.
If we believe it is necessary to share your information in order to
investigate, prevent or take action regarding illegal activities,
suspected fraud, violations of Splash Print terms of order or as
otherwise required by law we will provide the information collected.